

It’s as close to a face-to-face meeting as you can get remotely, so you’ll want to use a conferencing solution with strong call quality and capacity.Īlthough there’s slightly less room for bonding between reps and leads in a remote context than there is when you’re in the same room with a potential buyer, the conversation can flow similarly, and you can present collateral by screen-sharing presentations, sales content, etc. That said, maintaining close communication with prospects becomes even more crucial when that communication is limited to emails and voice or video calls. There’s nothing to suggest that sales is less likely to be effective in a remote context. According to a 2019 survey by Airtasker, remote employees said that escaping the confines of the office made them more productive.

However, as the practice became increasingly common, people and organizations quickly adapted to handle it with ease. In the earliest days of remote working, those things might have been true to some extent. The misconceptions that surround remote sales are similar to those of working from home in general: that it led to a decline in productivity, communication and collaboration and promoted distraction, all of which result in bottom-line losses for the business.

Over time, these virtualized processes will only become increasingly more important to sales operations and enablement alike. While in-person sales will resume to a certain extent, remote sales aren’t going away any time soon. The answer to that question is multifaceted. If you aren’t already overseeing sales on a strictly remote basis, you might reasonably be wondering how long remote sales will be the norm. Most of the companies that sell remotely do so in ways slightly different from one another, just as their execution of other essential business functions varies on a case-by-case basis. Internal functions of the sales team, such as the onboarding of new reps and the continuous coaching of these sellers throughout the span of their time with the company, also fall under the umbrella of remote sales.īeyond that, there is a great deal of room for variation (and occasionally, improvisation) within the broad remote sales framework explained above. This includes everything in the conventional deal-making process, ranging from pre-deal interactions and “kickoff” meetings to customer service and data gathering and analysis. Remote sales is the virtualization of traditional sales functions. In this post, we’re going to zero in on the essential remote sales definition, and explore in detail how your organization can implement this process in an effective way that’s most suited for your needs. Companies in both segments that were able to handle this shift successfully managed to experience some success (or at least maintain the status quo) despite the pandemic-related economic downturn, while those that couldn’t adapt to remote selling had a much rougher go of it. At the same time, those selling in the B2B environment had to conduct their pitch meetings with clients over video conference calls (along with the rest of their operations, in most cases). On the consumer level, e-commerce became the key to any success businesses managed to have.

Alongside the staggering toll the COVID-19 pandemic has taken on public health across the globe, the crisis’ economic fallout was similarly massive, affecting nearly every industry to some degree.
